On March 1st, Babcock Labs will transition to a new and improved client access portal for online results, ClientConnect. Similar to the current client access portal, the new portal will provide our clients with access to information related to submitted samples, but with upgraded features such as a clean interface, data export option, documents tab, and methodology review query. In simple terms, it’s more user-friendly and intuitive. The ClientConnect portal aims to enhance users’ experience by making sample project information more comprehensive and easily accessible. To further explain the features and help our clients acclimate to the new portal, we have created a ClientConnect User Guide, a link to which can be found on the homepage of our website.
The move to ClientConnect is the latest example of Babcock Labs’ commitment to providing its clients with reliable, responsive, and relationship-centered service. We are always searching for ways to better serve our clients. If you have any questions or concerns regarding client access to online results, please contact Cathy Iijima.