Category Archives: Customer Service

EPA UCMR4 Environmental Laboratory Testing

Babcock Laboratories, Inc. is in the process of becoming fully certified for UCMR4! We have been approved by the U.S. EPA to participate in Proficiency Testing (PT) and currently have PTs in house. After successful participation in the EPA’s PT studies for … Continue reading

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Year in Review: A Look Back on 2016

By Babcock Labs CEO, Allison Mackenzie I think it’s safe to say that 2016 has been a rollercoaster year. As we anxiously anticipate what 2017 has in store, I would like to reflect on some of Babcock Labs’ highlights of … Continue reading

Posted in Accreditations and Certifications, Awards and Recognition, Beverage and Food Analysis, California Drought, California Environmental Testing Laboratories, Community Service & Outreach, Corporate Social Responsibility, Customer Service, Drinking Water Analysis, ELAP, Employee Ownership, Events and Conferences, Industry News, TEAM Events, UCMR Testing | Tagged , | Comments Off on Year in Review: A Look Back on 2016

Easy as 1,2,3! SWRCB Recommends 1,2,3-TCP Early Monitoring

Last week the State Water Resources Control Board (SWRCB), Division of Drinking Water, sent out a letter to all community and non-transient, non-community water systems notifying them that that SWRCB is currently developing regulations to adopt a maximum contaminant level … Continue reading

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The Babcock Experience: Continuous Improvement in Customer Service

For the past three years, we have collected survey data to monitor our clients’ satisfaction with our customer service. We are pleased to announce that our clients gave us an A+ rating in customer service for 2015! What’s more, the … Continue reading

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PT Results Verify Excellence in Quality Control

The results are in — and Babcock Labs once again receives an A+ in Proficiency Testing! Twice a year, Babcock Laboratories, Inc. participates in Proficiency Testing (PT) programs required under the National Environmental Laboratory Accreditation Program (NELAP). During the PT … Continue reading

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El Niño: Stormwater Tips

September 23rd marked the first day of fall, and with fall comes the promise of many stormwater events thanks to a strong El Niño expected to hit the Northern Hemisphere this year. In past years, the Industrial General Permit (IGP) … Continue reading

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A Stept Above the Rest: A Look at Babcock Labs’ Field Services

There are many factors that set Babcock Labs apart from its competitors, such as its national recognition for excellence in both customer service and quality, knowledgeable and highly-trained staff, and its long-standing history as an invaluable resource to the agricultural, … Continue reading

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Next TEAM Event: Navigating New Waters

The substantial rain event California experienced this past month certainly caught many of us off guard. While the rain was greatly needed and appreciated, it served as a reminder that rain events are sparse and rather unpredictable. Now that the … Continue reading

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Babcock Labs’ Drinking Water Workshop a Success

On Thursday, June 18th, Babcock Labs held its first Drinking Water Workshop (DWW). The workshop consisted of a short course seminar and an interactive training session on proper drinking water sampling. It was a full house, with 30 participants from … Continue reading

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Introducing DWW: Babcock Labs Holds First Drinking Water Workshop

It is challenging for any sample technician or operator to take a valid sample without first understanding the “why” and “how” behind the drinking water sample. Proper drinking water sampling requires thorough training, extensive knowledge, appropriate resources, and up-to-date techniques. These … Continue reading

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